Product Q&A

Product Q&A

Q: How long can snacks be kept?
A: The shelf life of snacks is generally 180 days. After opening the vacuum bag, please remember to seal it with the zipper bag we provide. It is recommended to consume it within 1 month after opening.
Q: Will my pet be allergic to it?
A: We try our best to select low-allergen ingredients, but if some pets are allergic to special ingredients, there are ingredient descriptions on each product page for reference. If you have any questions about the product, you can consult a professional veterinarian or us before purchasing. , and our products are non-drugs and are only for pet health care. It is recommended that dogs and cats suffering from diseases should consult a veterinarian first. We will select the most suitable products for pets to eat.
Q: Can my dog/cat eat it?
A: All our snacks are recommended for dogs/cats over 5 months old to eat every day.
Q: Why doesn’t my pet respond to treats?
A: There is a chance that the following situations may occur
  • It may be that the shape and shape of the snacks that were eaten before have changed, which may cause you to stop eating them.
  • It may be that the taste of the snacks I ate before was different, which caused me to stop eating them.
  • It may be that you don’t like certain ingredients (i.e. picky eaters)
  • It may be a storage problem that changes the flavor and meat quality.
  • It may be that you have chosen harder snacks and are not interested in some pets with missing teeth, toothless or bad teeth. It is recommended to soak them in water to soften them slightly before eating them.
Q: How many snacks can be eaten every day?
A: Food recommendations
health bar
Dog weight 3kg 6kg 10kg 15kg
The recommended daily serving size of snacks is about 1/10 pack, about 1/5 pack, about 1/4 pack, about 1/3 pack
Cat weight 2.5kg 4kg 6kg 9kg
The recommended daily serving size of snacks is about 1/15 pack, about 1/15 pack, about 1/15 pack, about 1/15 pack
health cube
Dogs and cats 1-10kg: about 3 pills per day
Dogs and cats 11-19kg: about 5 pills per day
Dogs and cats over 20kg: about 10 pills per day
**Please feed pet snacks in batches and in between meals. Feeding too many snacks at one time is unsafe, please be careful!